Have you started your day feeling happy with the world but find it going rapidly downhill because of the difficult situations you face? Do you ever feel you're not in control during these episodes? Do you let other people manipulate your day? I...

Nasty Customers? Boss on the Rampage? Uncooperative Colleagues? Upset Secretary? This international best-seller will help you deal with them. At one time or another, everyone has to deal with irate, rude, impatient emotional or aggressive peopl...

Whenever work is delegated to others - the person that is responsible for those tasks being done, is the supervisor. It doesn't matter whether these individuals have the title of supervisor, foreman/woman, manager, lead hand, department head, sup...

This is an excellent book to follow my Survival Skills for Supervisors and managers. Easy Come - Hard to Go - the Art of Hiring, Firing and Disciplining Employees is for anyone who needs to hire, discipline and/or fire employees without getting yo...

Are you facing dismissal or company downsizing? Are you being forced into early retirement? Hate your Job? Want a career change? Then this book is a Must read! Readers learn how to motivate themselves into action so they can gain what they want...

Many small companies struggle along trying to run their Human Resources function without an HR specialist on board. Most companies simply promote oneof their managers to look after that function and expect them to be able to run that department w...

Too few hours in your day? Are you always rushed? Is your stress level off the scale? If so, this book is for you. It is essential reading for anyone who needs to manage their time better and learn how to control high stress situations. Learn: Ho...

This book is an expose about judicial system that shows there is insufficient protection against Domestic Violence and Child Abuse. If you're in an abusive relationship or are an observer of one, this book is for you! Chapters in the book include...

Do your boss, co-workers or clients bully you? Do you work in a toxic work environment? Is your stress level off the scale? If so this book is for you! This book is an expose about the Australian government that shows there is little or no protect...

At one time or another, everyone has had to deal with relatives and in-laws who are irate, rude, impatient or aggressive. This book outlines useful techniques that will help anyone "keep cool under fire" when faced with annoying siblings, relativ...