Never are we more concerned with getting it right than when writing to one who has suffered a loss. In My Deepest Sympathies-- , letter-writing guru Florence Isaacs guides us through the ins and outs of offering comfort and support with short yet...

Have you ever walked alone into a room of chattering people and felt nervous? Is the idea of attending a wedding or job interview where you won't know many people intimidating? The art of conversation is a necessary skill for navigating life’...

Isaacs takes her own advice and offers a very personal and very engaging view of an etiquette practice many would prefer to forget.

Writing a thoughtful, sincere, and appropriate note can be difficult. This guide helps readers find the right words to mark any milestone or occasion. Regardless of the situation or the relationship, easy-to-follow guidelines lead you to words tha...

Is your best friend getting married? Is your boss retiring? Are your parents celebrating their thirtieth anniversary? On these and many other occasions, you’ll probably need to give a toast–and you might well have trouble finding the ...