In Heart & Soul, Shook takes readers on heartwarming journeys through some of America's most successful companies:â¿¢Mary Kay, whose primary focus has always been to be a vehicle for women's success and independence in a world that often suppor...

Shook takes listeners through all the steps of a sale, from initial contact to closing, stressing important information and demonstrating the important nuances of voice and timing. From the Trade Paperback edition.

It's the business of saving lives. Miracle Medicines goes behind the scenes of the pharmaceutical industry and into the high-security laboratories to tell the stories of the men and women---chemists, physiologists, medical and clinical researcher...