Using Microsoft Dynamics CRM, companies can empower employees to increase sales, improve service, enhance customer satisfaction and retention, and drive greater value from every customer relationship. Microsoft Dynamics CRM 4.0 Unleashed pres...

This is the eBook version of the printed book. If the print book includes a CD-ROM, this content is not included within the eBook version. Virtually every organization that purchases Microsoft Dynamics CRM 4.0 will need to extend and integrate ...