Just making a decision can be hard enough, but how do you begin to judge whether it's the right one? In Decisive , Chip and Dan Heath draw on decades of psychological research to explain why we so often get it very badly wrong - why our supposedly rational...

This book explores complexity theory and systems thinking to better understand how complex systems drift into failure. It studies sensitive dependence on initial conditions, unruly technology, tipping points, diversity - and finds that failure emerges opportunistical...

Fast track route to understanding and deploying a key personal communications skill that affects success in both job and career. Includes powerful methods, concepts and techniques that promote confident negotiations and successful outcomes. Tips and techniques from...

Now translated into nine languages! This reader-friendly, icon-rich series is must reading for all managers at every level.All managers, whether brand new to their positions or well established in the corporate hierarchy, can use a little "brushing up" now and then. ...

This work offers a distinctive analysis of the relations and interplay between the intramural activities of firms, their changing boundaries, and increasing reliance on networks and alliances with other firms.

This original and ambitious work provides a fascinating examination of organizations from both a postmodern and new organizational economics perspective. Combining strategy, international business and organizational theory, Organizations In Action represents a ground...

Presents all the basic elements of organizational theory and behaviour. Different approaches are analysed, with a strong focus on intergrating sociological, psychological and economic contributors to the subject.

The Essential Guide to the Power of Persuasion In The Only Negotiating Guide You’ll Ever Need , Peter Stark and Jane Flaherty, celebrated consultants to some of the country’s top companies, take the dread out of persuasion. Their 101 Winning Tactics mak...

Whether it's your first job offer or your tenth, you'll do yourself a favor by honing your negotiation skills. Read The WetFeet Insider Guide to Negotiating Your Salary and Perks so that when you start a new job you'll have the job you want at the salary you deserve....

What's Fair is a landmark collection that focuses exclusively on the crucial topic of ethics in negotiation. Edited by Carrie J. Menkel-Meadow and Michael Wheeler, What's Fair contains contributions from some of the best-known practitioners and scholars in the fi...

Applying practical tools to the volatile process of negotiating Prognosticators apply Monte Carlo Analysis (MCA) to determine the likelihood and significance of a complete range of future outcomes; Real Options Analysis (ROA) can then be employed to develop pricing s...

In The Skilled Negotiator Kathleen Reardon engagingly describes how to expand on negotiation strategies and develop language skills to enhance success in negotiation. The book is filled with real-life examples   revealing how to detect subtleties in manner and...

The art of persuasion as taught by one of the world's most sought-after speakers and pitchmen In this daring book, Joel Bauer teaches you how to persuade by making your messages entertaining. Learn the secrets behind "The Fright Challenge," "The Transformation Mechan...

Fritz Brubaker and his wife, Linda—an attractive couple in their mid-forties—have it all. He’s a toy-company executive and she’s a million-dollar-a-year lawyer. Their children are in private school; they have a McMansion in a Boston suburb and...

Whether you are beginning a new career in automotive sales, have been in the business since birth or are a customer seeking insight into what is behind the smoke and mirrors, Cars and People; How to Put the Two Together , is for you. There is more to sales than b...

New secrets to getting what you want every time The Science of Influence shows readers how to get anyone to say "yes" in eight minutes or less. Synthesizing the latest research in the field of influence with real-world tested experiences, it presents simple secrets t...

The award-winning first edition of The Promise of Mediation , published ten years ago, is a landmark classic that changed the field's understanding of the theory and practice of conflict intervention. That volume first articulated the "transformative model" of media...

Sponsored by the International Association of Facilitators, The IAF Handbook of Group Facilitation offers the need-to-know basics in the field brought together by fifty leading practitioners and scholars. This indispensable resource includes successful strategies a...

In organizations today, getting work done requires political and collaborative skills. That’s why the first edition of this book has been widely adopted as a guide for consultants, project leaders, staff experts, and anyone else who does not have direct authori...

From modeling and simulation to games and entertainment With contributions from leaders in systems and organizational modeling, behavioral and social sciences, computing and visualization, and gaming and entertainment, Organizational Simulation both articulates the ...