"Fourteen years since its first publication, the bestsellerNasty People has been revised and updated to cover the motivations of nasty people, how to avoid confrontation with a nasty boss, how to handle a nasty spouse, and much more, including: H...

The Handbook of Conflict Resolution, Second Edition is written for both the seasoned professional and the student who wants to deepen their understanding of the processes involved in conflicts and their knowledge of how to manage them constructi...

Are you happy in your marriage—except for those weekly spats over who empties the dishwasher more often? Not a single complaint—unless you count the fact that you haven’t had sex since the Bush administration? Prepared to be the...

Discover the Power of Positive Time-Out Time-out is one of the most popular disciplinary techniques used in homes and schools today. But instead of being the positive, motivating, experience it should be for children, it is often punitive, count...

Does this sound familiar: A woman in relationship with a man finds herself complaining that he can't just listen and try to understand her feelings and experience? During arguments, he acts like he's being attacked and tries to prove he's right w...

Sometimes it's necessary to push beyond the usual limits of the mediation process to achieve deeper and more lasting change. Mediating Dangerously shows how to reach beyond technical and traditional intervention to the outer edges and dark pla...

A heralded writer of epic fantasy, Robin Hobb has given readers worlds within worlds in her heroic Farseer and Liveship Traders trilogies. Now she takes the final step in the breathtaking trilogy of the Tawny Man, as the tale of FitzChivalry Farse...

Nobody likes conflict, but you can't avoid it. Top performers just like you face problems every day. If you know how to deal with conflict well, you can turn it into your biggest opportunity for success.The Top Performer's Guide to Conflict is you...

In every interaction, every conversation and in every thought, you have a choice – to promote peace or perpetuate violence. International peacemaker, mediator and healer, Dr. Marshall B. Rosenberg shows you how the language you use is the k...

Discipline Without Shouting or Spanking offers effective, practical, nonviolent options for correcting the most common behavior problems of preschoolers. You will learn how to deal with misbehavior including temp...