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Showing 1-18 of 18 ebooks in Total Quality Management

The Power of Management Capital: Reconnecting the Disconnected Corporation

by Feigenbaum, Armand, Feigenbaum, Donald

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From the man whom BusinessWeek has called a "founding father" and the "hands-on implementer" of the Quality Movement comes a breakthrough approach to management and leadership Just as A ...more on ebook "The Power of Management Capital: Re..."

Six Sigma Beyond the Factory Floor: Deployment Strategies for Financial Services, Health Care, and the Rest of the Real Economy

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The first comprehensive, detailed, step-by-step Six Sigma implementation guide for non-manufacturing organizations. Detailed case studies show how to adapt Six Sigma techniques, tools, and m ...more on ebook "Six Sigma Beyond the Factory Floor:..."

Managing Quality

by Hamson, Ned

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Fast track route to mastering quality management. Covers the key areas of quality management, from understanding the vital connections between customers and ISO 9000-2000 to the key steps n ...more on ebook "Managing Quality..."

Understanding, Managing and Implementing Quality

by Anthony, Jiju, Preece, David, Antony, Jiju

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Considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. ...more on ebook "Understanding, Managing and Impleme..."

Quality: A Critical Introduction

by Beckford, John

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This innovative text provides a comprehensive and detailed introduction to the theory and practice of quality in the context of 20th century management thinking. ...more on ebook "Quality: A Critical Introduction..."