In every interaction, every conversation and in every thought, you have a choice to promote peace or perpetuate violence. International peacemaker, mediator and healer, Dr. Marshall B. Ros ...more on ebook "Speak Peace in a World of Conflict:..."

"Mandated reporting duties are extremely important to the life, safety, and welfare of victims who cannot indepently access the system. It's sometimes the only method by which a victim gets ...more on ebook "Speaking Up..."

Difficult people come in all shapes and sizes, but they're easy to recognize: managers who take credit for your achievements; family members who can't compromise; abrasive and close minded p ...more on ebook "Getting Them To See It Your Way..."

In this exquisitely crafted work, Madonna Sampson Doyle points the way to gentler relationships across age, gender, religious and cultural differences within families, workplaces, churches a ...more on ebook "Healing Conversations..."

Sometimes it's necessary to push beyond the usual limits of the mediation process to achieve deeper and more lasting change. Mediating Dangerously shows how to reach beyond technical and ...more on ebook "Mediating Dangerously: The Frontier..."

"Fourteen years since its first publication, the bestsellerNasty People has been revised and updated to cover the motivations of nasty people, how to avoid confrontation with a nasty boss, h ...more on ebook "Nasty People: How to Stop Being Hur..."