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Home > Business & Economics > Production & Operations > Quality Control > Quality in the Travel and Hospitality Industries-eBook
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Quality in the Travel and Hospitality Industries
Juran, Joseph M
 
 
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Quality in the Travel and Hospitality Industries
From Juran's Quality Handbook, the international standard on quality and the essential reference in quality engineering and management practices, comes this concise, practical guide on quality in the travel and hospitality industries. Featured topics include typical quality challenges in these industries; barriers to problem analysis; the rise of current quality practices; industry responses to societal changes; quality planning; controlling quality; supplier quality; and quality improvement. Written for managers, quality and industrial engineers, and students, this dynamic eBook excerpt of Juran's Quality Handbook is a must on every management or engineering e-bookshelf.
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Title of ebook: Quality in the Travel and Hospitality Industries
ISBN: 9780071390743
Publisher: McGraw-Hill
Internet download file size: 711 kb
Pages: 27
Released online for download: 10-30-2001
Author of eBook: Juran, Joseph M
Joint Author: Godfrey, Blanton
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