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Home > Business & Economics > Production & Operations > Quality Control > Quality in Government Services-eBook
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Quality in Government Services
 
 
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From Juran's Quality Handbook, the international standard on quality and the essential reference in quality engineering and management practices, comes this concise, practical guide on quality in government services. Featured topics include the compelling need to transform government; the role of the president?s management council; and the three phases of reinventing government. Written for managers, quality and industrial engineers, and students, this dynamic eBook excerpt of Juran's Quality Handbook is a must on every management or engineering e-bookshelf.
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Title of ebook: Quality in Government Services
ISBN: 9780071390750
Publisher: McGraw-Hill
Internet download file size: 505 kb
Pages: 9
Released online for download: 10-30-2001
Author of eBook: Juran, Joseph M
Joint Author: Godfrey, Blanton



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