Business Process Outsourcing: Process, Strategies, and Contracts

Many corporations are currently restructuring their business processes in order to become more competitive and cost effective. Once the decision has been made to outsource, a corporation must structure the deal. This book will show them how to request proposals and negotiate and close the agreement--creating the outsourcing strategy.

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Title of ebook: Business Process Outsourcing: Process, Strategies, and Contracts
ISBN: 9780470126936
parent-ISBN: 9780470044834
Publisher: John Wiley & Sons, Inc.
Internet download file size: 2890 kb
Pages: 600
Published: 03-2007
Released online for download: 03-22-2007
Author of eBook: Halvey, John K.
Author of eBook: Melby, Barbara Murphy

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Business Process Outsourcing

Process, Strategies, and Contracts

Chapter One

OVERVIEW

1.1 THE EMERGING MARKET 1
1.2 WHAT IS BPO? 3

1.3 BPO CATEGORIES 4 (a) General Categories 4 (b) Finance and Accounting 5 (c) Investment and Asset Management 5 (d) Real Estate Management 6 (e) Human Resources 6 (f) Procurement 7 (g) Logistics 8 (h) Miscellaneous 8

1.4 REASONS FOR OUTSOURCING BUSINESS PROCESSES 9

1.5 INTEGRATION: MAKING BPO FIT 9

1.6 BPO VENDORS 10

1.1 THE EMERGING MARKET

Over the past 40 years, only 5 percent of Fortune 500 companies have grown revenues in excess of th ... read full excerpt from Business Process Outsourcing: Process, Strategies, and Contracts ebook

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Business Process Outsourcing

Chapter One

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