Process Design
Making It Work, A Practical Guide to What to do When and How for Facilitators, Consultants, Managers and Coaches
Chapter One
Six Steps
A process may be a single workshop that happens over a
few hours or a longer initiative that includes a series of meetings, strategic sessions,
consultations, and reports that take place over eighteen months or more.
This book focuses on how to design a major process-a workshop, forum, consultation,
retreat, conference, think tank, summit, or the like-within a large multiphase
initiative.
A stepwise approach to process design recognizes six fundamental steps
required to do this work well (Figure 1.1).
Although these six steps are distinct and provide an overall pattern, they are not
always taken in this sequence: they interact, overlap, and may seem to converge when
an important issue is being discussed. While some steps are mo ... read full excerpt from Process Design: Making it Work ebook
