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Home > Business & Economics > Decision Making & Problem Solving > Critical Corporate Communications: A Best Practice Blueprint-eBook
Critical Corporate Communications: A Best Practice Blueprint
by Langford-Wood, Naomi
 
 
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Critical Corporate Communications: A Best Practice Blueprint
"Effective communication lies at the heart of every successful business. All good communication involves an efficient exchange of information, both internally and externally. In addition, knowing what and how to convey a message is equally important. Proliferating methods of communication, e.g. email, fax, mobile, Internet, telephone, verbal and non-verbal exchanges, widen the range of choices, and also increase the chances of choosing an inappropriate channel for getting your message across. Real-life examples illustrate best and worst practice in communication. A communications audit is also provided, looking in detail at which forms of communication currently work, where information is drawn from and its credibility and the use of different channels. The audit will most importantly provide a benchmark for companies to calibrate their present and future success. A sample audit response is also included. Mid- to senior level executives, owner-managers, consultants, trainers and advisers will find this an indispensable guide."


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Title of ebook: Critical Corporate Communications: A Best Practice Blueprint
ISBN: 9780470855690
Publisher: John Wiley & Sons, Inc.
Internet download file size: 1378 kb
Released online for download: 09-27-2002
Author of eBook: Langford-Wood, Naomi
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Critical Corporate Communications

A Best Practice Blueprint

Chapter One

What's It All About?- Communications and Language

Business is all about communication - well, to be more accurate, business is all about communication and making money, since there would be little point in a business communicating anything if it didn't make any money.

But in an era dominated by technology and communication channels, what once appeared to be a simple process for all businesses has become ever more complex, such that many companies fail miserably in their communication efforts. Communications is one of those grand sounding words, which can mean everything and nothing at one and the same time. All businesses need to communicate with their employees if they want the best out of them, with suppliers if they want the right raw materials at the best price, with shareholders if they want to keep them on their side, with customers if they want to make any profit at all, and with the community at large since no one - let alone any company - is an island and can act totally unaffected by the community at large.

Successful communication applies equally to manufac ... read full excerpt from Critical Corporate Communications: A Best Practice Blueprint ebook



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