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Home > Business & Economics > Marketing - Advertising/PR > Corporate Diplomacy: The Strategy for a Volatile, Fragmented Business Environment
Corporate Diplomacy: The Strategy for a Volatile, Fragmented Business Environment
by Steger, Ulrich
 
 
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Corporate Diplomacy: The Strategy for a Volatile, Fragmented Business Environment
Ulrich Steger's new book, Corporate Diplomacy, opens the door to a new perception of what responsible and sustainable leadership is all about and broadens our vision to better grasp the complexity of the global agenda."" Jürgen Dormann, Chairman of the Supervisory Board of Aventis SA "This book is a timely reminder that we are all sitting in the same boat, whether we represent business, NGOs or government: we all carry a joint, yet differentiated responsibility for the fate of future generations. For me it is also a stark manifestation of the fact that diplomacy simply understood as defence strategy, or a tactic to camouflage discord, is not sustainable. Corporate diplomacy hinges on the social and environmental responsibility and the credibility of a company, as much as it is about explaining and positioning its business case." Dr Claude Martin, Director General, WWF International "Ulrich Steger deals with the challenges of how to communicate efficiently with public networks, whether they are governments, unions, NGOs, the press or the general public, both in normal times and in times of corporate crises. The IMD background of Ulrich Steger guarantees that we are not exposed to theory but to well researched and structured practice."" Hans-Dietrich Winkhaus, Chairman of the Supervisory Board of Deutsche Telekom, former CEO of Henkel


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Title of ebook: Corporate Diplomacy: The Strategy for a Volatile, Fragmented Business Environment
ISBN: 9780470858004
parent-ISBN: 9780470848906
Publisher: John Wiley & Sons, Ltd.
Internet download file size: 2110 kb
Published: 06-2003
Released online for download: 06-23-2003
Author of eBook: Steger, Ulrich
Foreword by: Burgmans, Antony
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Corporate Diplomacy

The Strategy for a Volatile, Fragmented Business Environment

Chapter One

Introduction and Overview

1.1 YES, YOU CAN GET AWAY WITH IT

On 21 September 2001, an explosion rocked the Total Fina Elf plant in Toulouse, leaving 30 dead, approximately 2, 500 injured, and destroying Many properties in the surrounding neighbourhood - it had all the ingredients of an accident to be mentioned in the same breath as Seveso, Bhopal, Schweizerhalle ... In addition, some of the merged company's predecessors were embroiled in high-profile corruption trials and investigations.

However, some 10 days earlier the tragedy at the World Trade Center in New York had occurred and public attention was directed elsewhere. At the beginning, Total Fina Elf played the "terrorist card", managing to keep matters low-key, setting up an emergency fund for the victims, meeting with the French environment minister to outline "the foundations of the safety issues concerning industrial facilities and their coexistence in highly-urbanized areas".

The company's critics claimed ... read full excerpt from Corporate Diplomacy: The Strategy for a Volatile, Fragmented Business Environment ebook



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