Global IT Management
A Practical Approach
Chapter One
Why globalize IT
management?
The high level justification of any IT function is ultimately that a company
needs an organization dedicated to ensuring that information technology is
exploited as effectively and efficiently as possible. Such an organization is
in a position to take a professional approach to provision of information
services to the business, including applications, infrastructure and support.
The real question here is why it is advantageous to manage IT on a global
basis when it would appear, at least to the average business user, that the
majority of service is delivered locally. The answer is to be found in a range
of straightforward business and IT reasons, some or all of which will apply to
any particular company.
In considering first of all the business reasons, it is worth thinking back
briefly to what has been achieved to date by the information processing
capabilities that IT provides:
IT presents a plethora of utilities such as spreadsheets and e-mail that cut
mundane administration costs and generally improve the office environment
and personal productivity.
Client server systems such as SAP pro ... read full excerpt from Global IT Management - A Practical Approach ebook
