Balanced Scorecard Step-by-Step for Government and Nonprofit Agencies
Chapter One
Introduction to the
Balanced Scorecard
Roadmap for Chapter One Before you can begin developing a Balanced
Scorecard for your organization you must have a solid foundation of
Scorecard knowledge and understanding from which to build. This chapter
will provide that base.
We'll begin by considering just why measurement is so important to the
modern public and nonprofit organization. We'll then look at three factors
that have led to the rising prominence of the Balanced Scorecard since its
inception over a decade ago. You'll learn that accounting and business
scandals in the for-profit world have led to a demand for greater accountability
and disclosure from all organizations. Next we'll examine financial
measurements and their significant limitations. The final factor escalating
the growth of the Balanced Scorecard is the inability of most organizations
to effectively execute their strategies, so we'll also review a number of
barriers to strategy implementation.
The Ba ... read full excerpt from Balanced Scorecard Step-by-Step for Government and Nonprofit Agencies ebook
