Enterprise Dashboards
Chapter One
BUSINESS CASE FOR ENTERPRISE DASHBOARDS
It is a well-established management principle that you cannot manage
what you cannot measure. It is equally true, however, that you cannot
manage well what you cannot monitor. That is where enterprise dashboards
come in.
Enterprise dashboards must provide a clear visibility to steer through the
thick clouds of data overload and lack of insight.
The early years of the 21st century have seen a convergence of several
management thoughts that further that age-old quest for the right information
at the right time. The dashboard is the new face of the emerging information
management field. Dashboards have become the vehicle of execution
for several key initiatives being implemented among organizations worldwide.
Some of those initiatives include Balanced Scorecard, Enterprise Performance
Management (EPM), also referred to as Business or Corporate
Performance Management (BPM), Business Activity Monitoring (BAM), Six
Sigma, and the regulatory compliances such as the Sarbanes-Oxley Act.
In hindsight, dashboarding seems to reflect the natural course of progression
in the quest for improved information and better d ... read full excerpt from Enterprise Dashboards: Design and Best Practices for IT ebook