Information Technology Outsourcing Transactions
Chapter One
CONSIDERING OUTSOURCING:
THE REQUEST FOR PROPOSAL
AND VENDOR SELECTION
2.1 THE DIRECTIVE 43
2.2 OBTAINING SUPPORT AND FORMING
THE OUTSOURCING TEAM 44
2.3 GUIDELINES AND INTERNAL
EVALUATION 45
2.4 PREPARING A TIMETABLE 47
2.5 INTERNAL COMMUNICATIONS 48
2.6 DEFINING THE SCOPE OF THE
TRANSACTION 51
(a) Defining the General Scope 51
(b) Understanding Your Existing IT
Resources 53
(c) Developing a Long-Range Plan 55
2.7 SELECTING A GROUP OF POTENTIAL
VENDORS 56
(a) Making the First Move 56
(b) Vendor Experience and Resources 56
(c) Narrowing the Vendor Group 58
2.8 REQUEST FOR PROPOSAL 58
(a) Single Bid vs. Multiple Bids 58
(b) Single Vendor vs. Multiple
Vendors 59
(c) Preparing the Request for Proposal 60
2.9 EVALUATING THE PROPOSALS 65
(a) Evaluation Criteria 65
(b) ... read full excerpt from Information Technology Outsourcing Transactions: Process, Strategies, and Contracts ebook
