ACT! 2006 For Dummies
Chapter One
An Overview of ACT!
In This Chapter
* What is ACT!?
* Who uses ACT!?
* Basic ACT! concepts
* A few basic ground rules
* The "Two ACT! Flavors"
So what is ACT!, anyway? I find that one of the hardest things that I have
to do with ACT! is to explain exactly what it is. I like to initially explain
ACT! by using very politically correct terminology. For example, ACT! 2006
Is a contact management software package
Provides users and organizations with powerful tools to manage their
business relationships
Can be customized based on your company's requirements
Is the world's leading contact management software
Feel free to use these points to impress your friends. You might want to mention
some of the wonderful features of ACT!, which I do in the first section of
this chapter. I also describe the typical ACT! user and give you a brief primer
on some pe ... read full excerpt from ACT! 2006 For Dummies ebook