Case Studies in Performance Management
A Guide from the Experts
Chapter One
PERFORMANCE MANAGEMENT
GARY COKINS
Direction, traction, and speed. When you are driving a car or riding a bicycle, you
directly control all three. You can turn the steering wheel or handle bars to change
direction. You can downshift the gears to go up a steep hill to get more traction.
You can step on the gas pedal or pump your legs harder to gain more speed.
However, senior executives who manage organizations do not have direct
control of their organization's traction, direction, and speed to increase value from
their organization. Why not? Because they can achieve improvements in these
areas only through influencing people-namely, their employees. And employees
can sometimes act like children: They don't always do what they're to ... read full excerpt from Case Studies in Performance Management: A Guide from the Experts ebook
