For executives, the challenge is to implement an operating model that fosters a better collaboration with outsourcing providers and business managers. This book describes the transformation plan that IT teams must consider to retain their position as strategic and trusted business advisors.

For current IT professionals, the concern is career re-orientation and training. This book identifies the critical skills they must develop to remain valuable assets and eventually increase their market value in the new outsourcing era.

For aspiring IT professionals, the challenge is to gain the functional knowledge that will increase their chances of successfully entering the IT profession. This book complements the technical training delivered by academic institutions.

For government representatives, the challenge is to grasp the driving forces behind IT outsourcing and evaluate its long-term impact on the society. This book offers excellent insights into the opportunities that are available to IT professionals and entrepreneurs in developing countries.

The Relentless Pursuit of Information Technology Excellence offers a unique perspective through the analysis of the rational, emotional and political issues raised by outsourcing.