First In, Last Out: Leadership Lessons from the New York Fire Department

"What does it take to lead people into a burning building? How do the leaders of the New York City Fire Department develop so much loyalty, trust, and grace under pressure that their subordinates will risk their very lives for them? As a high-ranking officer of the FDNY, John Salka is an expert at both practicing and teaching high-stakes leadership. In First In, Last Out, he explains the department's unique strategies and how they can be adopted by leaders in any field-as he has taught them to organizations around the country. In a tough-talking, no-nonsense style, Salka uses real-world stories to convey leadership imperatives such as: . first in, last out-your people need to see you taking the biggest risk, as the first one to enter the danger zone and the last to leave . manage change-the fire you fought yesterday is not the one you'll be fighting tomorrow . communicate aggressively-a working radio is worth more than 20,000 gallons of water . create an execution culture-focus your people on the flames, not the smoke . commit to reality-never allow the way you would like things to be to color how things are . develop your people-let them feel a little heat today or they'll get burned tomorrow Illustrated by harrowing real-life situations, the principles in First In, Last Out will help managers become more confident, coherent, and commanding. "

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Title of ebook: First In, Last Out: Leadership Lessons from the New York Fire Department
ISBN: 9780786585557
parent-ISBN: 9781591840688
Publisher: Portfolio
Internet download file size: 1346 kb
Published: 09-2006
Released online for download: 09-06-2006
Author of eBook: Salka, John
Author: Neville, Barret
Introduction by: Smith, Dennis

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First In, Last Out

Leadership Lessons from the New York Fire Department

Chapter One

You're the Chief

I've been working on this book for more than twenty years, ever since I stepped down from the cab of 11 Truck's apparatus and came face-to-face with a big fire that was gutting a ConEd plant on Manhattan's Lower East Side. I was a young man then, twenty-two years old, and I was, like all young men, worldly, wise beyond my years, and fearless.

I'd been on the job only a little while, having been appointed back in 1979. After graduating from the academy, I was assigned to 34 Engine, but that was too quiet for me, so I worked the system and got over to 11 Truck, on the Lower East Side. Our firehouse was on East Second Street, between Avenues B and C. Alphabet City. I loved it. I loved everything about being a firefighter. Not only that, but I figured I was getting pretty good at it. I had already made up my mind that there wasn't much a fire could throw at me that I couldn't handle.

The call came in during a day tour. As I said, I was on 11 Truck then, which shared quarters with 28 Engine. Most ... read full excerpt from First In, Last Out: Leadership Lessons from the New York Fire Department ebook

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