The Handbook of Dispute Resolution
Chapter One
Perspectives on Dispute Resolution
An Introduction
Michael L. Moffitt and Robert C. Bordone
Disputes are a reality of modern life. Each of us has our own perspectives,
our own interests, our own resources, our own aspirations, and our own
fears. It is no wonder, then, that as we run into each other, we sometimes
find ourselves in disagreement about what has happened or about what ought
to happen. We each have times when we feel others have hurt us, and we each
have times when we are moved to act against real or perceived injustices.
That disputes arise is not remarkable. What is remarkable is the extraordinary
variety of ways in which people choose to deal with these differences when they
arise. It is this diversity of experiences and approaches that makes the study of
dispute resolution so rich, so rewarding, and sometimes so frustrating.
Most people involved in disputes do not enjoy the experience. For many of
us, disputes are emotionally draining. Disputes take up time and mental energy.
Disputes distract us from the things we would rather be doing. Disputes force
us into contact with ... read full excerpt from The Handbook of Dispute Resolution ebook
