Emotional Intelligence In Action
Chapter One
The Case for
Emotional Intelligence
Would you like to be more effective in your work
and in your personal life? Would you like to be
able to better understand what you are feeling and why? Would
you like to be able to participate more consciously in what you
feel and how you respond, rather than just reacting in the same
old patterns that you always have? Would you like to have more
friends or be able to be closer and more open with the friends
you have now? Would you like to be able to better monitor and
motivate your progress toward your short- and long-term goals?
Then you'll Love exploring the world of emotional intelligence!
Exploring and developing our emotional intelligence not
only makes us happier, it makes us able to motivate ourselves,
manage stress in our lives, and resolve conflict with others. It
gives us the skills to be able to encourage, comfort, discipline,
and confront different kinds of people appropriately in different
situations. It determines how effectively we express our emotions
within the cultural contexts of our family, our workplace,
and our community. It determines how well people listen to us
and how well we are heard.
EMOTIO ... read full excerpt from Emotional Intelligence In Action: Training and Coaching Activities for Leaders and Managers ebook