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Home > Business & Economics > Business Life > Leadership > Hostage at the Table: How Leaders Can Overcome Conflict, Influence Others, and Raise Performance-eBook

Hostage at the Table: How Leaders Can Overcome Conflict, Influence Others, and Raise Performance

Kohlrieser, George

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Hostage at the Table: How Leaders Can Overcome Conflict, Influence Others, and Raise Performance

George Kohlrieser—an international leadership professor, consultant, and veteran hostage negotiator—explains that it is only by openly facing conflict that we can truly progress through the most difficult business challenges. In this provocative book, he reveals how the proven techniques and psychological insights used in hostage negotiation can be applied successfully to any personal or business relationship. Step by step, he outlines the seven key factors that anyone can use to remove the blocks that stand in the way of resolving tough problems and shows how business leaders, in particular, can develop and access the skills they need to create trust and a positive mind-set in their companies.

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Title of ebook: Hostage at the Table: How Leaders Can Overcome Conflict, Influence Others, and Raise Performance
ISBN: 9780787985646
Publisher: Jossey-Bass
Internet download file size: 1078 kb
Released online for download: 05-19-2006
Author of eBook: Kohlrieser, George

Hostage at the Table

How Leaders Can Overcome Conflict, Influence Others, and Raise Performance

Chapter One

Are You Being Held Hostage Without Knowing It?

A nine-year-old girl was spending time with her grandparents in Kansas. The grandfather was away, so she was sleeping with her grandmother. Suddenly, she awoke in the middle of the night to see her elderly grandmother sitting up in bed and a man standing over her, dripping with rain and with a wooden club in his hand, ready to strike. The little girl felt a scream rising, and then her grandmother touched her hand and she felt a flood of calm wash over her. The grandmother said to the man, "I am glad you found our house. You've come to the right place. You are welcome here. It is a bad night to be out. You are cold, wet, and hungr ... read full excerpt from Hostage at the Table: How Leaders Can Overcome Conflict, Influence Others, and Raise Performance ebook


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