Demystifying Outsourcing
The Trainer's Guide to Working With Vendors and Consultants
Chapter One
Introduction
The Growth of Outsourcing
Outsourcing is not a new phenomenon. For years training managers have
engaged keynote speakers for conferences and contracted for design, delivery,
and evaluation of training programs. More recently they have outsourced
executive coaching, benchmarking, culture change initiatives, and the development
of enterprise-wide learning systems. There are even a small, but growing,
number of firms that have outsourced their entire training function.
Recent studies confirm the rise of outsourcing.
ASTD's 2005 State of the Industry Report shows a steady increase
in the percentage of learning expenditures that go to outside
services, from an average of 20 percent in 1999 to 27 percent in
2004, with an expected increase to 29 percent in 2005 (Sugrue &
Rivera, 2005).
Training magazine's 2005 Industry Report indicates that the percentage
of organizations that outsourced some of the des ... read full excerpt from Demystifying Outsourcing: The Trainer's Guide to Working With Vendors and Consultants ebook
