Developing and Measuring Training the Six Sigma Way
A Business Approach to Training and Development
Chapter One
WHY ISD HAS DIFFICULTY
ADDRESSING BUSINESS ISSUES
Instructional systems design (ISD) is at the core of any training program.
Virtually every training program that is developed today is done using ISD or
some variation of it. As an approach to designing engaging instruction, ISD is unrivaled.
As a methodology for developing training programs that address business
issues, it doesn't work.
Contemporary thinking has sparked increased concern on the part of business
professionals about the ability of programs developed using this methodology
to address business issues or solve real business problems. This concern has
affected the perception that corporate executives have of their training organizations.
According to an Accenture 2004 workforce survey, 40 percent of the CEOs
who participated were either ambivalent or dissatisfied with their company's training
function. These same executives also rated boosting workforce productivity
and ... read full excerpt from Developing and Measuring Training the Six Sigma Way: A Business Approach to Training and Development ebook
