Human Factors in Project Management
Concepts, Tools, and Techniques for Inspiring Teamwork and Motivation
Chapter One
Emergence of
Human Factors
For over two decades, the successful teachings and practices of Edward
Deming, Joseph Juran, Quality Management, Total Quality
Management, and Six Sigma have been key drivers in shaping business
culture. They have helped improve business productivity and enabled
change through greater strategic alignment, customer focus, and continuous
process improvement. These concepts have greatly contributed
to the global competitiveness and success of international companies.
They have provided philosophies for effective strategic leadership, systematic
methods for improving business processes, and tools for driving
performance improvements. Most important, they have advanced
the concepts of teamwork in organizational performance.
In the past three decades, ... read full excerpt from Human Factors in Project Management: Concepts, Tools, and Techniques for Inspiring Teamwork and Motivation ebook
