Physical Evaluation in Dental Practice
Chapter One
Introduction to the
Clinical Process
Essential Elements of the Clinical Process
Phase I
Phase II
Phase III
Quality Management in the Clinical
Process
Factors Affecting Quality
Amenities of Care
Performance of the Clinician
Performance of the Patient
Assessing Quality
Structure
Process
Outcome
Patient-Doctor Communication in the
Clinical Process
Hazardous Event
Vulnerable State
Precipitating Factor
Active Crisis State
Calm Confidence
Responsiveness
Involvement
Supportiveness
"I Can" Statements
Situation
Reintegration State
Characteristics of the Patient-Doctor
Relationship
Empathy
Congruence
Positive Regard
Documentation of the Clinical Process
Problem-Oriented Dental Record
Progress Notes
Database
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