Take control of your problems and your workplace.

Do you have an employee who isn't performing, isn't producing or doesn't show up at all? Or does your workplace seem to be a breeding ground for all kinds of employee problems, large and small? No matter what the problem is, this book can help.

Dealing With Problem Employees provides proven techniques -- and more importantly, immediate fixes -- for dealing with the inevitable problem employee. Find out how to:

avoid hiring problem employees

recognize who is and isn't a problem employee

help problem employees get back on track

investigate problems and complaints

conduct performance evaluations

apply progressive discipline

suspend employees

fire employees

handle severances and references

institute effective policies and procedures

The 4th edition is completely updated to reflect the latest employment laws in your state, and provides a new chapter on using mediation to resolve workplace disputes. It also provides sample policies to help give you a trouble-free workplace.