SERVICE LEVEL AGREEMENT SLA GD (Adobe Reader) ebook download Gerard Blokdijk

The Service Level Agreement SLA Guide: SLA Book Templates for Service Level Management and Service Level Agreement Forms - Fast and Easy Way to Write

A professional technical roadmap to IT Service Level Management & Agreements, Service Design & Continual Service Improvement with design, role & responsibility, KPI, communication plan & SLA template resources for organizational implementation.

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Title of ebook: The Service Level Agreement SLA Guide: SLA Book Templates for Service Level Management and Service Level Agreement Forms - Fast and Easy Way to Write
ISBN: 9781921644849
parent-ISBN: 9781921523625
Publisher: Emereo Pty Ltd
Internet download file size: 7058 kb
Pages: 205
Published: 06-2009
Released online for download: 06-24-2009
Author of eBook: Blokdijk, Gerard

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