What Would Google Do?
Chapter One
WWGD?
It seems as if no company, executive, or institution truly understands how to survive and prosper in the internet age.
Except Google.
So, faced with most any challenge today, it makes sense to ask: WWGD? What would Google do?
In management, commerce, news, media, manufacturing, marketing, service industries, investing, politics, government, and even education and religion, answering that question is a key to navigating a world that has changed radically and forever.
That world is upside-down, inside-out, counterintuitive, and confusing. Who could have imagined that a free classified service could have had a profound and permanent effect on the entire newspaper industry, that kids with cameras and internet connections could gather larger audiences than cable networks could, that loners with keyboards could bring down politicians and companies, and that dropouts could build companies worth billions? They didn't do it by breaking rules. They operate by new rules of a new age, among them: