Built for Use: Driving Profitability Through the User Experience ebook download Karen Donoghue

Built for Use: Driving Profitability Through the User Experience

With fewer and fewer companies vying for the attention of online consumers, it is becoming increasingly clear that the big winners in the E-business arena are those that practice customer-centric design. While there are a multitude of good books on the art and science of user interface and website design, until Built For Use, there were none that focused on user experience from the corporate strategist's and marketing manager's perspectives. Drawing upon her work as a user-experience strategist for numerous Fortune 1,000 firms, Karen Donoghue explores the dynamics of business strategy and user experience in a concise, jargon-free manner for nontechnical managers. With the help of fascinating and instructive before-and-after case studies, she helps managers become fluent in the language of user-experience; identifies user-experience and designstrategy best practices; explains how to determine what customers want; and much more.

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Title of ebook: Built for Use: Driving Profitability Through the User Experience
ISBN: 9780071406277
parent-ISBN: 9780071383042
Publisher: McGraw-Hill
Pages: 272
Published: 04-2002
Released online for download: 04-19-2002
Author of eBook: Donoghue, Karen

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