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Home > Business & Economics > Marketing - General > Customer Service > Care Packages for Your Customers-eBook

Care Packages for Your Customers

Glanz, Barbara

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Care Packages for Your Customers

CARE to build a customer-focused company! Are you building enough customer loyalty in your organization? CARE Packages for Your Customers gives you 52 proven, actionable ideas for providing extraordinary service, increasing sales, and ensuring continual business success. By implementing one technique per week, you'll deliver a complete CARE package of exceptional customer service. Providing examples of each technique and tips for successful implementation, this solution-oriented tool also includes Self-assessments, brainstorming exercises, checklists, and worksheets Real-life examples of how companies create enhanced customer experiences Helpful "how-to” tips on obtaining customer feedback, organizing employee focus groups, and boosting employee performance Time-tested strategies for doing business, such as The Five Loyalty Builders and The Eleven Rules for Good Listening

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Read Aloud:	Yes
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Title of ebook: Care Packages for Your Customers
ISBN: 9780071509480
Publisher: McGraw-Hill
Internet download file size: 3144 kb
Pages: 198
Released online for download: 03-22-2007
Author of eBook: Glanz, Barbara