Doing What Matters
How to Get Results That Make a Difference - The Revolutionary Old-School Approach
Chapter 1
How Do You Know What Really Matters?
One of the first phone calls I received when news broke about my becoming Gillette’s new CEO was from a Boston-based business associate. “Jim, I know a lot of Gillette executives, and my advice is go slow.” Gillette people don’t like outsiders, he said, which is why the company last had an outside CEO seventy years ago, and he failed miserably. “Give people time to get to know you before you start changing things,” my friend said. “It’s the best approach you can take.”
That call was followed by many more, along with dozens of proposals from professionals, including consultants, bankers, compensation specialists, and sales motivation experts. Each had a plan or recommendation that should receive my top priority if I wanted to succeed at Gillette.
With all that advice, how do you decide what matters?
One of the biggest impediments to success in business—for individuals and companies—is the failure to achiev ...
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