How to Have That Difficult Conversation You've Been Avoiding

Contents

Confident Confrontations...............................................................9 Part I Why You Need to Have That Difficult Conversation 1 The Talk Can Change Your Life......................................................15 2 The Benefits of a Good Conversation................................................20 Part II The Essentials of a Good Conversation 3 Be Emotionally Present.............................................................35 4 Be Clear about "You" and "I".......................................................38 5 Clarify the Problem................................................................41 6 Balance Grace and Truth............................................................44 7 Stay on Task.......................................................................47 8 Use the Formula, When You Do "A," I Feel "B".......................................51 9 Affirm and Validate................................ ... read full excerpt from: How to Have That Difficult Conversation You've Been Avoiding: With Your Spouse, Adult Child, Boss, Coworker, Best Friend, Parent, or Someone You're Da ebook