The No Asshole Rule
Building a Civilized Workplace and Surviving One That Isn't
Chapter One
What Workplace Assholes
Do and Why
You Know So Many
Who deserves to be branded as an asshole? Many of us use the term
indiscriminately, applying it to anyone who annoys us, gets in our
way, or happens to be enjoying greater success than us at the
moment. But a precise definition is useful if you want to implement
the no asshole rule. It can help you distinguish between those
colleagues and customers you simply don't like from those who
deserve the label. It can help you distinguish people who are having
a bad day or a bad moment ("temporary assholes") from persistently
nasty and destructive jerks ("certified assholes"). And a good
definition can help you explain to others why your coworker, boss,
or customer deserves the label-or come to grips with why others say
you are an asshole (at least behind your back) and why you might
have earned it.
Researchers such as Bennett Tepper who write about psychological
abuse in the workp ... read full excerpt from: The No Asshole Rule ebook
