Chapter One
Change Your Reaction, Change Your Life
Let's explore the two faces of business the clear, crisp Kodak image
that companies present to the outside world, versus the day to day
reality of working in any company, which is usually messy,
complicated, political, and full of emotional traps.
On the surface, business is about making money, delivering goods and
services, and producing results. The focus is usually on crunching
numbers, meeting deadlines, and increasing sales. We assess
individual companies by their empirical facts profit and loss, cash
flow, stock options, and growth potential.
Scratch the rational surface of any company, however, and you
uncover a hotbed of emotions: people feeling anxious about
performance, angry with coworkers, and misunderstood by man ...
read full excerpt from Working with You Is Killing Me: Freeing Yourself from Emotional Traps at Work ebook
