Is it proper to send a thank-you note via e-mail?
What's the right greeting for a business contact?
How can I stop friends who forward too much?
Does etiquette smile :-) on smiley faces?
Businesspeople, students, grandparents, teens: Everyone uses e-mail, but few understand how to use it politely. Now People magazine's Internet Manners expert, Samantha Miller, provides training, tips, and tech secrets for composing proper, effective e-mail -- from rules for e-etiquette on and off the job to real-life advice. Filled with solutions for your Net peeves, E-mail Etiquette delivers:
- The best ways to combat junk e-mail (aka spam)
- The truth about e-mail privacy
- How to cope with e-mail overload
- How to send mass mailings without the mess
- The dos and don'ts of attachments
- How to spot hoaxes -- and real dangers such as viruses and scams
- The final word on e-greeting cards... tacky or terrific?
- Netiquette for kids
- Rules for e-mail in friendship and romance.
Includes reference sheets, a glossary of e-mail lingo, anecdotes on the most embarrassing e-mail mistakes of famous folks and ordinary Net users, and more!
