E-Mail Etiquette
Chapter One
E-Mail Etiquette: Basic Training
What kinds of subject lines are best?
How should I sign an e-mail message?
What's so bad about typing e-mail in all capital letters?
You have before you a new e-mail message. Your mission: Address it
properly. Enter a useful, descriptive subject line. And craft a
message that's courteous and easy to read.
What could be so hard about that? Just take a look at your in-box.
Busy e-mailers often ignore common courtesies like proper spelling;
beginning e-mailers often aren't familiar with some of the basic
rules of the road. Then there are tips and tricks few e-mailers
think about-until they get fed up with other users' bad habits.
In this chapter, we'll tackle the basics of crafting an e-mail
message, from "To" to "Ta-ta for now."
An e-mail message has two sections: a header, where the addresses
and subject information appear, and the body, where you type your
message.
The address lines of an e-mail message:
To: Where you put the e-mail address(es) of the main person or
people for whom the message is ... read full excerpt from E-mail Etiquette ebook
