Telephone Sales For Dummies
Chapter One
Calling All Sales
Professionals!
In This Chapter
* Defining telephone sales
* Doing the groundwork for winning calls
* Dissecting the parts of a sales call
* Uncovering the secrets to a successful close
* Staying motivated
The surge in telecommunications technology has changed the
very nature of - well - communication. From anywhere in
the world, you can reach out and touch someone. Or text-message
them. Or at least leave a voice mail. You can even arrange a conference
call so that several parties meet remotely, or set up a videoconference
and put faces to voices. There's no doubt about it - you're
in the era of the telephone. (And if you have any doubt, just listen to
the ... read full excerpt from Telephone Sales For Dummies ebook
