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Home > Business & Economics > Information Mgmt > Profiles in Performance: Business Intelligence Journeys and the Roadmap for Change
Profiles in Performance: Business Intelligence Journeys and the Roadmap for Change
by Dresner, Howard
 
 
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Profiles in Performance: Business Intelligence Journeys and the Roadmap for Change

Too many organizations invest in performance management and business intelligence projects, without first establishing the needed conditions to ensure success. But the organizations that lay the groundwork for effective change first reap the benefits.

In Profiles in Performance: Business Intelligence Journeys and the Road Map for Change, Howard Dresner (author of The Performance Management Revolution) worked with several extraordinary organizations to understand their thriving "performance-directed culture." In doing so, he developed a unique maturity model-which served as both a filter to select candidates and as a lens to examine accomplishments.

  • Interviews with people from all sides of the organization: business users, finance, senior management and the IT department
  • Provides a complete picture of their progress from inception to current state

The models, analyses and real world accounts from these cases will be an invaluable resource to any organization hoping to improve or initiate their own performance-directed culture.



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Title of ebook: Profiles in Performance: Business Intelligence Journeys and the Roadmap for Change
ISBN: 9780470570111
parent-ISBN: 9780470408865
Publisher: Wiley
Pages: 192
Published: 10-2009
Released online for download: 10-09-2009
Author of eBook: Dresner, Howard

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Profiles in Performance

Business Intelligence Journeys and the Roadmap for Change

Chapter One

Performance-Directed Culture

What is a performance-directed culture and how can you tell when an organization has achieved it? These were the essential questions facing me when I developed my Performance Culture Maturity ModelTM.

To help answer this question, I developed six criteria-shown here at the top of the model in Figure 1.1-with four levels of maturity (shown down the left side) that determine the degree to which an organization has made progress.

Four Levels of Maturity

The four levels of maturity determine how mature an organization is in each of six performance-directed culture criteria. Even the least mature organization would not be at the absolute lowest level in each category (I hope). So almost without exception, every enterprise will be at different levels of maturity across the six criteria. This is normal and is part of the process of assessing and improving an organization's maturity.

A technique used wi ... read full excerpt from: Profiles in Performance: Business Intelligence Journeys and the Roadmap for Change ebook



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