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Home > Business & Economics > Industries > Professional Management of Housekeeping Operations-eBook

Professional Management of Housekeeping Operations

Jones, Thomas J. A.

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Professional Management of Housekeeping Operations

"Management of a housekeeping operation entails scheduling staff, deliveries, services and maintenance, budget analysis, cost-controls and compliance with regulations. A well-run housekeeping department is integral to the success of any lodging operation.

This revision of a well-regarded introductory textbook includes expanded coverage of leadership and training issues, providing a number of case studies, and presenting additional reference material through a support website confirming its usefulness as a management text."

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Title of ebook: Professional Management of Housekeeping Operations
ISBN: 9780470073629
Publisher: John Wiley & Sons, Inc.
Internet download file size: 20165 kb
Pages: 528
Released online for download: 04-27-2006
Author of eBook: Jones, Thomas J. A.

Professional Management of Housekeeping Operations

Chapter One

Staffing for Housekeeping Operations

* Prelude to Staffing

* Job Specifications

Job Specification-Example

* Employee Requisition

* Staffing Housekeeping Positions

Selecting Employees The Interview Orientation Training Records and Reports Evaluation and Performance Appraisal Outsourcing

Prelude to Staffing

Staffing is the third sequential function of management. Up until now the executive housekeeper has been concerned with planning and organizing the housekeeping department for the impending opening and operations. Now the executive housekeeper must think about hiring employees within sufficient time to ensure that three of the activities of staffing-selection (including ... read full excerpt from Professional Management of Housekeeping Operations ebook