Now nearing its 60th printing in english and translated into nineteen languages, Michael e. Porter's Competitive Strategy has transformed the theory, practice, and teaching ...more

Critical Thinking is about becoming a better thinker in every aspect of your life: in your career, and as a consumer, citizen, friend, parent, and lover. Discover the core ...more

This is the eBook version of the printed book. If the print book includes a CD-ROM, this content is not included within the eBook version. everyone talks about ...more

What makes the world's top companies so adept at providing stellar customer service? How do they manage to turn healthy profits? And, most important, how can their practices ...more

Traditional forms of collaboration are not sufficient for competing effectively in the more complex and dynamic environment of today’s business world. Face-to-face ...more

Creativity in Virtual Teams offers a well-researched and practical resource that outlines a new model for attaining high levels of creativity in virtual working ...more

In this compelling leadership fable, The Change Agent illustrates the awesome impact that culture has on desired results and provides a proven methodology for ...more