Andy Horton is called to investigate a suspicious fire on board a boat, but as soon as he arrives at the marina, he experiences a premonition so strong that it's almost ...more

Telemarketing presents companies with some great opportunities for increasing sales and maintaining customer loyalty. This easy to follow guide contains everything you need to...more

every organisation needs customers. In order to grow and survive you need to actively market your business, its services and products. And even if you are operating in the ...more

Communicating effectively should be the simplest thing in the world, we talk and listen - or do we? And is that all there is to it? When things go wrong in a company, a ...more

Many organisations chase the Holy Grail of obtaining new customers, spending time, money and energy on winning them only to provide them with a service or product that quite ...more

When a woman, the head teacher of a struggling local school, is found brutally murdered in Langstone Harbour DI Andy Horton is appointed to lead the investigation - but not ...more

Alex Albury has it all: a successful public relations business, a luxurious house, a beautiful wife and two sons. Then one September morning the police burst into his home and...more

This guide covers every aspect of telemarketing. Written by an expert in the field who has done the job! And who has set up countless telemarketing operations for companies in...more

We are all in the business of selling. Selling our products and our services, selling our company and especially selling ourselves. So whether you are selling business to ...more

A-Plus Study Notes teaches the entire CFA Level I curriculum, eliminating the impossible task of predicting what will be covered on the actual examination. Its purpose is to ...more

The first full-scale history of student aid--and its issues of access and inequities--in U.S. colleges...more

From Bill Cosby, actor, entertainer, and New York Times bestselling author of Fatherhood and Congratulations (Now What?) comes a groundbreaking eBook ...more

Addresses the top 100 consultancy & education forum questions, with tips & success factors on investigating, evaluating, attaining & capitalising on Chartered Financial ...more

An increasing number of developing countries are introducing School-Based Management (SBM) reforms aimed at empowering principals and teachers or at strengthening their ...more

Credit Control College is a book which takes a 7-Day revolutionary approach to understanding and handling the business of credit. This book and workbook duo is a functional, ...more

Written in an informal, relaxed style, A Common Cents Way to Save is a great resource for reducing living expenses. With more than 270 saving tips, like how a strategically ...more

Drawing on insider advice from a roundtable of college administrators and financial planners, Cut College Costs NOW! shows you the best ways to manage spending, apply ...more

This practical guide explains everything that schools need to know about fund-raising including how to set and meet targets, case studies and contact details of useful ...more