ITIL V3 FACTSHEET BENCHMARK GD ebook download Ivanka / Engle, Claire / Blokdijk, Gerard Menken

The ITIL V3 Factsheet Benchmark Guide: An Award-Winning ITIL Trainers Tips on Achieving ITIL V3 and ITIL Foundation Certification for IT Service Manag

2009 Edn ITIL (Information Technology Infrastructure Library) V3 Factsheet Benchmark guide including 5 Lifecycle phases, 19 Processes, 4 Functions, 51 Mindmaps and 29 other diagrams, for organizational IT Service Management.

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Title of ebook: The ITIL V3 Factsheet Benchmark Guide: An Award-Winning ITIL Trainers Tips on Achieving ITIL V3 and ITIL Foundation Certification for IT Service Manag
ISBN: 9781921644702
parent-ISBN: 9781742440101
Publisher: Emereo Pty Ltd
Pages: 134
Published: 06-2009
Released online for download: 06-17-2009
Author of eBook: Menken, Ivanka
Author of eBook: Engle, Claire
Author of eBook: Blokdijk, Gerard

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