The ITIL V3 Service Management Awareness Pocket Guide: The ITIL V3 Pocket Toolbook - A Quick Reference Guide to all the Processes and Activities for I ebook download Michael / Menken, Ivanka Wedemeyer

The ITIL V3 Service Management Awareness Pocket Guide: The ITIL V3 Pocket Toolbook - A Quick Reference Guide to all the Processes and Activities for I

Illustrated quick reference guide to the ITIL (Information Technology Infrastructure Library) V3 IT Service Management best practice framework, Service Lifecycle theories, concepts, processes & functions to support enterprize operational excellence.

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Title of ebook: The ITIL V3 Service Management Awareness Pocket Guide: The ITIL V3 Pocket Toolbook - A Quick Reference Guide to all the Processes and Activities for I
ISBN: 9781921644634
parent-ISBN: 9781921573255
Publisher: Emereo Pty Ltd
Pages: 77
Published: 06-2009
Released online for download: 06-04-2009
Author of eBook: Wedemeyer, Michael
Author of eBook: Menken, Ivanka

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