From Juran's Quality Handbook, the international standard on quality and the essential reference in quality engineering and management practices, comes this concise, practical guide on the quality improvement process. Featured topics include inhibitors to quality improvement; securing management approval and participation; the quality council; project screening; project selection; facilitators; and the project life cycle. Written for managers, quality and industrial engineers, and students, this dynamic eBook excerpt of Juran's Quality Handbook is a must on every management or engineering e-bookshelf.