Drawing on extensive research and interviews with frontline Southwest employees, managers, and senior executivesB-B-The Southwest Airlines Way explains how Southwest's relationship-based performance principles can be adopted by managers in any industry, with dramatic results.
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|Title of Business & Economics eBook: The Southwest Airlines Way|
|Release Date: 12-19-2002|
This eBook download is available in the following formats:
|Parent title||The Southwest Airlines Way|
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