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Seley, Anneke Sales 2.0: Improve Business Results Using Innovative Sales Practices and Technology eBook

Sales 2.0: Improve Business Results Using Innovative Sales Practices and Technology

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eBook Publisher: John Wiley & Sons
Imprint: John Wiley & Sons

Format: ePub Encrypted (DRM)


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Two Silicon Valley insiders reveal the emerging Sales 2.0 trend and how companies can profit from it

Sales 2.0 explores the emerging Sales 2.0 phenomenon, how it is characterized, why it is imperative for a company’s long-term success, and how anyone can get started with this new approach to generating revenue. Driven by an explosion of online products and changing customer buying preferences, Sales 2.0 is the marriage of Web 2.0 technologies with innovative sales processes. The book shows readers how to redeploy their sales teams for greater bottom-line results and reveals all the differences between Sales 2.0 and traditional selling. Through real world case studies, readers will learn how industry leaders achieved phenomenal results and a competitive advantage. Applicable to sales teams in any industry, Sales 2.0 presents the future of sales today.

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Title of Business & Economics eBook: Sales 2.0: Improve Business Results Using Innovative Sales Practices and Technology
Release Date: 12-23-2008
Publisher: John Wiley & Sons

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Parent title Sales 2.0: Improve Business Results...
Encrypted (DRM) Yes
SKU 9780470425527
File size 2070
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Sales 2.0: Improve Business Results Using Innovative Sales Practices and Technology


Chapter One

Selling In The Twenty-First Century

1. What is Sales 2.0? 2. Why is Sales 2.0 Imperative for Your Business? 3. Sales 1.0 to Sales 2.0: Changing Mindset 4. Sales 2.0 Results and Rewards 5. Seven Misperceptions about Sales 2.0 6. Eight Sales 2.0 Imperatives 7. R U Sales 2.0? A Checklist

HOW INNOVATIVE SELLING BEGAN IN SILICON VALLEY

In the 1970s, IBM was the company to emulate in high technology. IBM's salespeople were considered the best in the business. Their image-symbolized by the dress code of dark business suits with nicely pressed white shirts and ties-was the height of professionalism. IBM's customer service and sales training program were legendary. Sales professionals like Mike Seashols, who started his career in sales at IBM, were highly regarded and sought-after for top jobs across the technology industry. Seashols was recruited to head Oracle's sales organization during the company's high-growth years of the 1980s and currently serves as chairman and CEO of Avolent. As an IBM sales professional, he virtually lived with his customers, one of whom was Steve Jobs; he spent more time at their offices than his own to make sure they received instant attention and were completely satisfied with IBM's products. Customers responded well to this level of service and rewarded IBM with their orders. It was said that "nobody ever got fired for buying Big Blue."

In the days before the advent of the personal computer and the commercial use of the Internet, computers cost hundreds of thousands of dollars and required large, dedicated, temperature-controlled rooms, and staffs of technical people

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